Mrtam88 is committed to protecting every member's privacy in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Learn how we collect, use and safeguard your information.
Register Now Log InOur Privacy Commitment
All data transmitted between your device and mrtam88 servers is encrypted using 256-bit SSL technology — the same security standard used by Malaysia's leading banking institutions.
In accordance with Malaysia's PDPA 2010, you have the right to access, correct, and request the deletion of your personal data held by mrtam88 at any time through the designated channels.
Mrtam88 does not sell, rent, or disclose members' personal data to any third party for marketing purposes without your explicit consent. Your data is not our product.
All personal data is stored on servers protected by multi-layered access controls, round-the-clock security monitoring and regular backups to prevent data loss or breaches.
Personal data is retained only for as long as necessary for the original purpose of collection, or as required by law. Data from closed accounts is deleted after the minimum retention period.
In the event of a data breach affecting members' personal information, mrtam88 is committed to notifying affected members within 72 hours of the breach being identified.
This Privacy Policy explains how mrtam88 ("we", "our platform") collects, uses, stores, discloses and protects your personal information when you register for, access or use the mrtam88.com platform.
This policy is formulated in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia and international data protection principles. By registering as a mrtam88 member, you consent to the collection and use of your personal data as described in this document.
Important Note: This Privacy Policy forms part of your agreement with mrtam88 and should be read together with Terms & Conditions us. If you do not agree with any part of this policy, please discontinue use of the platform.
This policy covers all your interactions with mrtam88, including account registration, deposits via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX, wagering activity across all game categories, communications with our support team, and any other use of our platform's features.
Mrtam88 collects various types of personal information depending on your level of platform usage and verification requirements. The following are the categories of data we collect:
Full name, identification card number (MyKad) or passport, date of birth, gender and mobile phone number.
Email address, phone number and, where required, residential address for additional identity verification purposes.
EWallet account details (Touch 'n Go, GrabPay), bank account numbers for withdrawals, and transaction history records.
Betting records, winnings, losses, game preferences and session duration across all categories, including slots, casino and football.
IP address, device type, operating system, web browser, screen resolution and access log records for security purposes.
Records of conversations with our support team via live chat, email, or WhatsApp are retained for quality assurance purposes.
Sensitive Data: mrtam88 does not collect sensitive data such as health information, religious beliefs, political affiliations or biometric data unless required by law or with your explicit consent. All financial data is stored in encrypted form and is never displayed in plain text.
Mrtam88 uses collected personal data solely for legitimate, stated purposes. The following are the purposes for which your data is used:
Data Minimisation Principle: mrtam88 only uses data that is strictly necessary for each stated purpose. We will not use your data for purposes not described in this policy without first obtaining your renewed consent.
Mrtam88 does not sell members' personal data to any party. However, in the course of delivering our services, we may need to share your data with certain parties within strict limits and for specific purposes only:
Overseas Data Transfers: Some of our service providers operate outside Malaysia. In such cases, we ensure that data transfers are protected by contractual safeguards that meet or exceed PDPA 2010 standards, including the use of end-to-end encryption and binding data processing agreements.
Mrtam88 continuously invests in security infrastructure to ensure members' personal data remains protected at all times. The technical and organisational measures we have implemented include:
mrtam88 Platform Security Standards
Shared Responsibility: While we take all reasonable steps to safeguard your data, account security is a shared responsibility. Please use a strong password, keep your login credentials confidential, and enable two-factor authentication for maximum protection.
Mrtam88 uses cookies and similar tracking technologies to enhance the user experience, ensure account security and analyse platform usage patterns. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Session Cookies | Maintains your login status and game session while you use the platform. | Expires when the browser is closed |
| Security Cookies | Detects suspicious login activity and protects your account from unauthorised access. | 30 days |
| Preference Cookies | Storing your language preferences, display settings, and favourite game selections. | 1 year |
| Analytical Cookies | Helps us understand how the platform is used in aggregate for continuous improvement. Data is not linked to any individual. | 2 years |
| Performance Cookies | Measures page load times and platform performance to ensure a fast, seamless experience. | 90 days |
You can manage or delete cookies through your web browser settings. Please note that deleting or blocking certain cookies — particularly session and security cookies — may affect platform functionality and your user experience on mrtam88.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by mrtam88:
| Your Rights | Description | How to Submit a Request |
|---|---|---|
| Right to Access | Requesting a copy of all personal data we hold about you. | Email support@mrtam88.com |
| Right to Rectification | Correcting any personal data that is inaccurate or incomplete. | Account settings or live chat |
| Right to Erasure | Requesting the deletion of your personal data, subject to legal retention requirements. | Email support@mrtam88.com |
| Right to Restriction | Request that we restrict how we use your data under certain circumstances. | Email support@mrtam88.com |
| Right to Object | Objecting to the use of your data for direct marketing at any time. | Account settings — communication preferences |
| Right to Portability | Receiving your personal data in a structured, machine-readable format. | Email support@mrtam88.com |
To exercise any of the above rights, please send a written request to support@mrtam88.com stating the right you wish to exercise along with sufficient identity verification details. mrtam88 will process your request within 30 calendar days from the date of receipt. No fee is charged for the first data rights request made within any 12-month period.
Limitations on the Right to Erasure: The right to request data deletion may not be fully fulfilled if the data in question is still required to meet legal obligations, resolve disputes or enforce agreements. In such cases, we will inform you of the reasons for this limitation.
Mrtam88 retains members' personal data only for as long as necessary to fulfil the original purpose of collection or as required by law. The following are our data retention guidelines:
When data is no longer required, mrtam88 will ensure it is securely deleted or anonymised using industry-standard methods to ensure it cannot be recovered.
The mrtam88 platform is intended solely for individuals who are 18 years of age and above. We do not knowingly collect or process personal data from individuals under the age of 18.
Important: If we discover that we have inadvertently collected data from an individual under the age of 18, we will take immediate steps to delete all such data and close the account without any refund. Parents or guardians who believe their child has registered on mrtam88 are advised to contact us immediately at support@mrtam88.com.
Mrtam88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Members will be notified of any material changes via their registered email or a prominent in-platform notice at least 14 days before the changes take effect.
Your continued use of the mrtam88 platform after any policy changes take effect will be considered your acceptance of the updated terms. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding how mrtam88 handles your personal data, please contact us via:
We are committed to responding to all data privacy enquiries within 5 working days. If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner under PDPA 2010.
Mrtam88 values the trust you place in us by using this platform. Our commitment to privacy protection goes beyond a legal obligation — it is a responsibility we take seriously, as it forms the foundation of the trust between us and each of our more than 500,000 members across Malaysia.
Mrtam88's Privacy Policy is established in accordance with Malaysia's Personal Data Protection Act 2010. For privacy-related enquiries, email support@mrtam88.com.
Frequently Asked Questions